Claims Help & Information
Click below to get information regarding your loss:
After Hours Claims Help
If you have had a loss of any kind you should contact our office as soon as possible. If it is outside our regular business hours the information below may be helpful!
Report all losses, no matter how minor. The damage may seem so small that it's below your deductible, but you can't be sure until an appraiser examines it. Also, the other driver or a passenger may report being injured later. It is best to have your version of the accident on record even if nothing ever happens with the loss.
If your insurance is with one of the companies listed below you should call the claims reporting line indicated.
The links on this page will open in a new browser window.
AIG 1-888-760-9195
Andover Insurance Companies 1-800-225-0770
Cambridge Mutual
Merrimack Mutual
Arbella Insurance Company 1-800-272-3552
Chubb Insurance 1-800-252-4670
Commerce Insurance Company 1-800-221-1605
Citation Insurance Company
Fireman's Fund 1-888-347-3428
Foremost Insurance Company 1-800-527-3907
Guard Insurance Company 1-888-NEW-CLMS
Kemper Insurance Company 1-800-7-Kemper
Mass Property (MPIUA) Internet Reporting Only
Marine MGA 1-800-882-5414
Connecticut Indemnity
American Modern Home
National Flood 1-888-FLOOD29
New London County 1-800-621-5410
Thames Insurance Company
Patron's Oxford 1-800-442-6071
Progressive 1-800-442-6071
Quincy Mutual Insurance Company 1-800-899-1116
Safeco 1-800-332-3226
Safety Insurance Company 1-617-951-0600
Sea Safe / Ski Safe 1-800-225-6560
Utica National Insurance Company 1-800-216-1420
Zurich Insurance 1-800-987-3373
If your insurance is not with one of the insurance companies listed above, you should be aware of your duties in the event of a loss which may include preservation of property.
If at all possible you should immediately do whatever you can to prevent additional damage to your property. This may include moving property out of harms way or attempting to plug or shut off a leaking or broken pipe. Of course you should not put yourself in harms way in doing so. If attempting to limit further damage to your property will put you in harms way DO NOT ATTEMPT TO DO SO.
Disaster Restoration Companies
If the loss is ongoing or will get worse over time you should call in a disaster restoration specialist from the list below. These companies specialize in disaster clean-up and restoration. The sooner they arrive at the scene, the more successful they will be at minimizing the loss.
Be aware that your insurance may not pay for these services if there is no coverage for the loss. The loss adjuster will determine what is covered and to what limit. Regardless of who pays for the clean-up you can rest assured that the cost of the clean-up will be lower if you hire a professional disaster restoration specialist.
ATA Fire and Flood Restoration 24 Hour Emergency Service 1-800-461-1363
Servicemaster by Gilmore Brothers 1-800-783-0552
Servpro of Framingham 1-508-370-4400
Servpro of Franklin / Walpole 1-508-533-5305
Servpro of Newton / Wellesley 1-617-332-9000
Servpro of Shrewsbury / Grafton 1-508-393-7898
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