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After-Hours Loss Help And Information

If you have had a loss of any kind you should contact our office as soon as possible. If it is outside our regular business hours the information below may be helpful!

If your insurance is with one of the companies listed below you should call the claims reporting line indicated.

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Andover Insurance Companies 1-800-225-0770
Cambridge Mutual
Merrimack Mutual



Chubb Insurance 1-800-252-4670

Commerce Insurance Company 1-800-221-1605
Citation Insurance Company



Guard Insurance Company 1-888-NEW-CLMS

Kemper Insurance Company 1-800-7-Kemper

Mass Property Internet Reporting Only

Marine MGA 1-800-882-5414
Connecticut Indemnity
American Modern Home

National Flood 1-888-FLOOD29

New London County 1-800-621-5410
Thames Insurance Company

Quincy Mutual Insurance Company 1-800-899-1116
Patrons Oxford

Safeco 1-800-332-3226

Safety Insurance Company 1-617-6951-0600

Sea Safe / Ski Safe 1-800-225-6560


Zurich Insurance 1-800-987-3373

If your insurance is not with one of the insurance companies listed above, you should be aware of your duties in the event of a loss which may include preservation of property.

If at all possible you should immediately do whatever you can to prevent additional damage to your property. This may include moving property out of harms way or attempting to plug or shut off a leaking or broken pipe. Of course you should not put yourself in harms way in doing so. If attempting to limit further damage to your property will put you in harms way DO NOT ATTEMPT TO DO SO.

If the loss is ongoing or will get worse over time you should call in a disaster restoration specialist from the list below. These companies specialize in disaster clean up and restoration. The sooner they arrive at the scene, the more successful they will be at minimizing the loss.

Be aware that your insurance may not pay for these services if there is no coverage for the loss. The loss adjuster will determine what is covered and to what limit. Regardless of who pays for the clean up you can rest assured that the cost of the clean up will be lower if you hire a professional disaster restoration specialist.


Servpro of Framingham 1-508-370-4400




ATA Carpet Cleaning & 24 Hour Emergency Service 1-800-461-1363